Frequently Asked Questions (FAQ)
Browse answers to common questions about softwiring, product compatibility, shipping, orders, and more. Click any question below to view the full answer.
- How can I get a quote?
- Can I order in bulk? Do you offer trade discounts?
- Can I pay by EFT (Electronic Funds Transfer)?
- Are prices inclusive of GST?
- Can I change my order after placing it?
- What is your returns policy?
- When will my order ship?
- Can I get a tracking number for my delivery?
- How do I get my Tax Invoice?
- Do you ship outside Australia?
- Can you dispatch to multiple sites in one order?
- What is softwiring?
- What are the main benefits of softwiring?
- How does softwiring differ from hardwiring?
- Is softwiring safe and compliant with regulations?
- Can I install softwiring products myself?
- Are your products certified to Australian Standards?
- Is softwiring suitable for office fit-outs?
- Can softwiring be used in data centers or healthcare settings?
- How many workstations can one softwiring circuit support?
- Can your softwiring system handle high-power equipment?
- Does CMS softwiring support three-phase power or 15A?
- What components make up a softwiring system?
- What is a starter socket?
- What types of power outlets are available?
- Can I integrate wireless chargers into the system?
- Can I combine power and data modules in the same setup?
- What’s the difference between a starter lead and an interconnecting lead?
- Do you sell spare parts or replacement leads?
- Which brand of electrical products do you sell?
- Are your CMS products compatible with other systems?
- Do you have a conversion lead from CMS to Weiland?
- Do you offer alternatives to Elsafe, Schiavello Lettric, Wago Winsta or DPG Form-Fitting softwiring?
- How much does softwiring cost?
- Are there limitations of softwiring?
- How do I calculate cable length for my project?
- Do you supply drawings or technical documentation?
- Do you offer layout advice or system design support?
- How do I contact you if my question isn’t listed?
- Do you have after-hours support?
- What does a standard soft wiring kit include?
- How do I connect a GPO module to the power cable?
- How do I split one lead into multiple leads?
- What is cable management?
- What is the importance of cable management?
- What types of cable management are there?
- What lengths of cable or leads are available?
- How do I make my cables tidy under the desk?
- What is a Power Rail?
- What if I need power both under the desk and above the desk?
- How do I get power from the ceiling?
- What is a monitor arm used for?
- What are the different types of monitor arms?
- What should I consider when buying a monitor arm?
